Vulnerability details

CVE-2025-2775

Actively exploited

SysAid On-Prem

SysAid On-Prem <= 23.3.40 Checkin Proceessing XML External Entity Injection

CVSS 3.1

9.3Critical

Remedy

Required action (CISA): Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable. (due: 2025-08-12)

Official description

SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Checkin processing functionality, allowing for administrator account takeover and file read primitives.

CVSS scores

Score	Version	Source	Vector
9.3Critical	3.1	CVEProject cvelistV5 (CNA) (VulnCheck)	`CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L`

Affected products

Vendor	Product	Versions	Source
SysAid	SysAid On-Prem	v ≤ 23.3.40	CVEProject cvelistV5 (CNA)

References and advisories

https://documentation.sysaid.com/docs/24-40-60 vendor-advisory
https://labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/ exploit
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2025-2775 government-resource

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Details

Published: 2025-05-07
Last updated: 2025-11-19
State: Published
Assigner (CNA): VulnCheck
Kolun priority: 89 · Critical

CISA KEV catalog

Date added: 2025-07-22
Due date: 2025-08-12
Used in ransomware: Unknown

Exploit prediction (EPSS)

43.17%

Probability of exploitation in 30 days

98.7%

Percentile (among all CVEs)

2026-11-0743.17%
2026-11-0342.61%

SSVC assessment (CISA)

Automatable: Yes
Exploitation: Active
Technical impact: Partial

Weaknesses (CWE)

CWE-611
Improper Restriction of XML External Entity Reference