Vulnerability details
CVE-2024-28986
Actively exploited
SolarWinds Web Help Desk
SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
CVSS 3.1
9.8Critical
Official description
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
CVSS scores
| Score | Version | Source | Vector |
|---|---|---|---|
| 9.8Critical | 3.1 | CVEProject cvelistV5 (CNA) (SolarWinds) | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H |
Affected products
| Vendor | Product | Versions | Source |
|---|---|---|---|
| SolarWinds | Web Help Desk | v ≤ 12.8.3 | CISA ADP / Vulnrichment |
| SolarWinds | Web Help Desk | previous versions ≤ v ≤ 12.8.3 | CVEProject cvelistV5 (CNA) |
References and advisories
3
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Details
- Published
- 2024-08-14
- Last updated
- 2025-10-22
- State
- Published
- Assigner (CNA)
- SolarWinds
- Kolun priority
- 90 · Critical
CISA KEV catalog
- Date added
- 2024-08-15
- Due date
- 2024-09-05
- Used in ransomware
- Unknown
Exploit prediction (EPSS)
84.62%
Probability of exploitation in 30 days
99.7%
Percentile (among all CVEs)
SSVC assessment (CISA)
- Automatable
- Yes
- Exploitation
- Active
- Technical impact
- Total
Weaknesses (CWE)
- CWE-502Deserialization of Untrusted Data